Exchange

SMTP/IMAP

Staff

Here are the current settings for SMTP and IMAP to access staff email

smtp-server=lupin.shu.ac.uk/user=shu\myusername
incoming-folders=my.email@shu.ac.uk {exchange.shu.ac.uk:143/imap/user=shu\myusername}inbox

Students

Here are the current settings for SMTP and POP3 to access student email

smtp-server=lupin.shu.ac.uk/user=myusername
incoming-folders=my.email@student.shu.ac.uk {hera.shu.ac.uk/pop3/user=myusername}inbox

Exchange protocol bugs

Microsoft Exchange server has several protocol bugs which you may need to work around.

Failure of plain authentication

You get the following error message: Retrying PLAIN authentication after AUTHENTICATE failed. This is because Microsoft Exchange protocol mistakenly advertises plain authentication even though it does not support it. You need to disable it as follows

disable-these-authenticators=PLAIN

Kerberos authentification failure

You get the following error messages: Unknown Kerberos failure: An invalid name was supplied and Kerberos mechanism status: Hostname cannot be canonicalized. This is because Microsoft Exchange protocol mistakenly advertises kerberos authentication even though it does not support it. You need to disable it as follows

disable-these-authenticators=GSSAPI

Workaround both problems

To work around both problems you need to disable plain authentication as well as Kerberos host authentication

disable-these-authenticators=PLAIN,GSSAPI